Profilebud is only for paid users now. If you are a paid user, it will work for you.

Please follow these steps :

1. Go to Members area: https://app.profilebud.com
2. Login with your credentials there. Only paid users can access this. 
3. There in Members area, Enter the logged in instagram account on chrome. That account will get access. 
4. Then open extension again and it will work.

If you don't have the extension, download the same using steps here: https://socialtools.freshdesk.com/support/solutions/articles/82000878726-download-profilebud-extension

If you are stuck or want to purchase profilebud, feel free to contact us at support@profilebud.com